Free download for family caregivers
When the hospital rushes the discharge, say this:
"I am appealing this discharge."
Five words. Protected time. Most families have never been told they exist.
The exact words that make the healthcare system listen.
Six printable pocket cards with the scripts for hospitals, insurance companies, rehab facilities, doctors, the VA, and care facilities — from a nurse with 26 years inside the system.
Six institutions. Six cards. Your words.
The Hospital Discharge
"I am appealing this discharge."
The Insurance Denial
"We are requesting a peer-to-peer review."
The Rehab "Plateau"
"Under the Jimmo settlement, improvement is not required for coverage."
The Dismissive Doctor
"This is a change from her baseline."
The VA Claim
"I want to work with an accredited Veterans Service Officer."
The Facility Contract
"I am signing as agent only — not as a responsible party."
Written by a nurse who watched it for 26 years.
I'm Shanda Browning Vaughn, RN. In 26 years of nursing I learned that the system isn't rigged against families — it's rigged against unprepared families.
The families who used these words got better discharges, faster approvals, and real answers. The families who didn't got a taxi voucher and a prayer.
These cards are the words. Keep them close.
— Shanda, founder of CareBridge Navigator.
Get the scripts before you need them.
The worst day is the wrong day to start researching.